If FedEx is having a problem with your address delivering your order, or the tracking shows it was delivered but you didn't receive it, the fastest way to resolve the problem is for you to contact FedEx directly since you are the receiver. You will need to contact Fed Ex at:1-800-463-3339. To get a person, try clicking 0. You will need to provide your tracking number. Give them the correct information needed to get your order delivered.